This Privacy Policy describes how GlowCool ("we", "us", or "our") collects, uses, and discloses personal information when you visit glowcool.shop (the "Website"), use our services, make a purchase, or otherwise interact with us. By using our Services, you agree to the terms outlined in this policy.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Information We Collect and How We Use It
1. Information You Provide Directly
Contact Information: name, address, email, phone
Order Details: billing/shipping address, payment info, order history
Marketing Platforms: email tracking, ad personalization (e.g., Klaviyo, Meta)
How We Use Personal Data
To provide and improve our Services
To fulfill orders and process payments
To send order updates and promotional emails
To prevent fraud and ensure security
To personalize advertising based on your interactions
Cookies
We use cookies and similar technologies to operate our website, analyze traffic, and tailor content. You can manage cookie preferences in your browser. For more, see: Shopify Cookie Policy
Shopify and payment gateways for transaction processing
Logistics partners for order fulfillment
Marketing and analytics providers (Meta, Klaviyo, Google)
Law enforcement or regulatory authorities as required
We do not sell your personal data. Some activities may be considered "sharing" or "targeted advertising" under laws like the CCPA. Users can opt out via browser signals (Global Privacy Control) or by contacting us.
Data Retention
We retain personal information as long as necessary for business purposes or legal compliance.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct or delete data
Withdraw consent or restrict processing
Object to marketing
Submit a complaint to a data authority
You can exercise these rights by contacting us.
Children’s Privacy
GlowCool is not intended for children under 16. We do not knowingly collect their data.
International Data Transfers
We may transfer your data outside of your country using safeguards like Standard Contractual Clauses.
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